Executive Profile



Donald Steiner founded Profit Recovery Partners (PRP) in 1997 and serves as CEO. Since the firm’s inception, Don has managed the growth of PRP and expanded its impressive base of clients to include FORTUNE 1000 clients and an assortment of middle-market companies. He has built the firm on core values that serve the client first and created a culture based on innovation, trust and bottom-line results. Before starting PRP, Don spent more than a decade in the office equipment industry. Don held sales management and executive positions at FKM Copier Products, where he was instrumental in growing revenues. Earlier, he worked for Canon USA in a variety of sales roles. He holds a Bachelor of Arts degree from Loyola Marymount University in Los Angeles. He also is the founder of the Two Masters Wine Club and Steiner Innovations, the maker of the infant sun shade “Sweet Baby Shade.”


Jeremy Linehan joined PRP in May 2001 and serves as President. Previously, he served as Executive Vice President, Practice Groups and Vice President, Solutions Management. During his tenure at PRP, he oversaw the growth of the Solutions Management department and PRP’s eight practice groups, and was responsible for the creation of renewable client value programs, the management of leveraged client spend, and new methods of client savings reporting. Prior to PRP, Jeremy held sales and marketing positions in the building and construction industry. He holds a bachelor’s degree from the University of California Los Angeles (UCLA).


Darren Phipps joined PRP in July 2002 and serves as Executive Vice President of Solutions Management. He is responsible for the management and continued enhancement of the client services programs managed by the firm. Over the past 15 years Darren has assumed many roles ranging from Senior Analyst to Senior Director; and with each title and associated responsibility the PRP “client first” approach remained the foundation. Prior to PRP, Darren was with Morgan Stanley holding both financial advisor and financial analyst positions. He holds a Bachelor of Science degree in Business Administration from Chapman University.


Mark Coyle joined PRP in June 2017, and serves as Vice President of Business Development. Before coming to PRP, Mark spent over 30 years in the office equipment and facilities management industry, serving in senior and executive strategic sales positions at IKON Office Solutions, Ricoh, and most recently, Neopost USA. A proven leader in forming and coaching high-performance business units, Mark holds a Bachelor of Science degree in Business from Saint Anselm College, and has served on the Board of Directors of the childhood cancer charity The Tomorrow Fund.


William Fowler joined PRP in January 2013 bringing his extensive knowledge and expertise in technology, law and financial services to PRP’s Strategy Development function. He assumed responsibility for Sales and Business Development in 2014, and in 2017 he became Vice President of Marketing. In his career, he has worked as a CFO, CIO and General Counsel. Prior to PRP, Bill held leadership roles in Sales and Development with private and public sector entities and institutions including Cisco Systems, Prudential Securities and Los Angeles County Schools. In addition, Bill serves on the Board of Directors for Schoolwires and Baer Brakes, is a Hardesty LLC Partner and is the Executive Producer of the award winning documentary Somm and its sequel Somm: Into the Bottle.


Michael Lowe joined PRP in July 2015, and is the Vice President of the Strategy Development team. Before joining PRP, he spent more than 20 years in several senior leadership positions at Ricoh Americas and IKON Office Solutions including Sales, Inside Sales, Sales Operations, and Finance in both the United States and Canada. Since joining PRP, he has assisted several of the firm’s Practice Groups’ forays into new expense areas and implementing firm-wide employee incentive programs, while increasing the Logistics practice areas savings growth by 75%. He holds an MBA in International Business from Webster University and a BS in Finance and Management from Southern Illinois University. Additionally, he has completed a Harvard University Executive Leadership Program.


Tyler Brower serves as Vice President, Practice Groups, and is responsible for leading the firm’s eight Practice Groups. Since he joined the firm in 2002, he has identified, negotiated and implemented over $650 million in verified cost savings across 40+ expense areas for PRP’s clients. He has also helped drive the expansion of the firm’s expense area expertise, as well as technological innovations and process improvements that have given both PRP and its clients a greater ability to monitor and manage clients’ spend, as part of PRP’s commitment to evolving the firm’s service offerings to stay responsive to clients’ needs. He holds a BS in Business Administration and Marketing from the University of Arizona.


Dane Bustrum joined PRP in March of 2016 as the company’s Chief Financial Officer. Dane has an acute entrepreneurial focus and expertise and experience with technology, advertising, marketing, and financial services firms. Prior to joining PRP, Dane served as Vice President of Finance and Operations for Veritone, a SaaS company, and Veritone Media, formerly R.O.I. Media Direct, the preeminent Direct Response Radio Advertising Agency in the US. Dane has experience managing annual independent audits and taxes for his company conducted by a “Big Six” CPA Firm. Dane earned his Master of Business Administration with an emphasis in Innovation Management from Chapman University, and his Bachelor of Science degree in Mathematics from Point Loma Nazarene University.


John Wolff joined PRP in 1998 and serves as Chief Information Officer. He is responsible for all aspects of the company’s information system technology. Before he was named CIO, John served as the Vice President of the Solutions Management division for eight years. Prior to PRP, he was the Management Information Systems Director for an office equipment dealer and the Application-Software Development Manager for a business computer integrator. He holds a Bachelor of Science degree in computer science and computer engineering from California State University, Long Beach.

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